Shipping policy

Shipping policy

Orders are processed generally within 2 business days from our warehouse (excluding weekends and holidays), after receiving your order confirmation email. As a general rule, Orders placed after 2 p.m. EST on a business day will begin processing the following business day. Orders will ship out once processed.  

During sales, promotional, and high volume periods, Orders may take an additional 1–3 days to process.  

You will receive another notification when your order has shipped. 

There may be potential delays due to a high volume of orders or postal service problems that are outside of BUBLUV Inc.'s control.

Please note that order processing and estimated shipping delivery time are separate.

We ship to the contiguous U.S., as well as Hawaii.

Domestic Shipping Rates and Estimates

Free standard shipping on orders over $50 (gift card value excluded)

Shipping Option	Estimated Delivery Time	Price
Standard	Up to 5 business days to contiguous U.S. and Hawaii	$11.00
Express	2 business days	Depends on quantity ordered

International Shipping

At this time we do not offer shipping internationally to countries outside of the U.S.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at hello@bubluv.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Our shipping carrier UPS cannot deliver to any P.O. boxes. View their terms and conditions here.

Refunds, returns, and exchanges

Unfortunately we don't accept returns of product or do exchanges of product. We also do not provide any refunds, however this may be evaluated on a case by case basis. If your order was damaged in-transit, or if you've received the wrong BUBLUV® order, please reach out to our customer service team immediately by emailing hello@bubluv.com.